As a small business owner, you’ll know all too well that there is a lot to keep on top of. Your core business activities are just one of many elements that you need to oversee.
There is a great deal of admin that happens behind the scenes when you’re running your own business, ranging from invoicing and chasing payment to creating standard operating procedures and keeping documentation up to date.
According to a survey conducted by Slack, small business owners are losing three weeks per year, which equates to over an hour and a half a day, due to what they class as “wasted time”.
One of the main reasons why business owners feel their productivity is scattered is due to context switching. This means you bounce between different tasks, activities or projects, often without finishing them, increasing the cognitive load you experience.
As a result, there are pockets of “wasted time” in between each switch. It’s easy to see how this can happen when you’re running your own company, as there will be many priorities competing for your attention.
So, what if you could outsource one (or more) of the tasks that take up time for you each week?
What outsourcing your IT support really looks like
Every business will use IT in one capacity or another in this day and age. And the more your business relies on technology, whether through the likes of cloud services or using specialist software and hardware, the more likely you are as a business owner to be pulled into tech-related issues.
Many small business leaders can fall into the trap of thinking they should be the ones who are on call to fix such problems, because it will save them money.
But the reality is that when you factor in the lost productivity due to having to switch into IT support mode, you don’t really save much at all. In some cases it can even cost you in invisible ways.
Outsourcing your business IT support in Aylesbury, or wherever you’re based, can therefore be a smart move.
The best part is that you can tailor the level of IT support you want based on what your business needs, so you’re only paying for activities that will move the dial for your business.
This might mean having our support team on hand to troubleshoot issues alongside you or your team as they arise. Or it could be as simple as engaging in regular IT maintenance by getting our professional engineers to check your systems and streamline them throughout the year.
Using IT support services in this capacity can free up some of your mental capacity, allowing you to focus it on growing your business and managing the areas of the company that only you can.
What areas can IT support services help with?
Our team of experienced engineers can help with any kind of IT support, whether it’s maintaining hardware, updating software, general trouble-shooting or advising on cyber security.
In fact, for many businesses keeping their digital assets and environment well protected is a top priority given that just over 40 per cent of UK businesses reported a cyber security breach or attack between April 2025 and April 2026.
Even though small businesses were less likely to be targeted by cyber criminals than their larger counterparts, close to half reported a cyber-related incident over the course of the year.
Implementing the right cybersecurity protections is crucial and it’s another area our experienced team can support you with. We can install patches for your existing software to make them more resilient, as well as test systems for weaknesses that can then be addressed.
What support is there for introducing new IT to my business?
There is a growing push for more business admin to be made digital, as can be seen with the introduction of the Making Tax Digital programme in the UK.
What’s more, a survey by Sage found that 63 per cent of small business owners in the country believe digital and AI tools can help make their businesses more efficient.
However, the challenge is often knowing how best to introduce and integrate new digital tools to make the most of them and ensure that they don’t become another drag on productivity and attention.
An external IT support team can help with this challenge too, by both helping you choose the right tools to boost productivity in your company and then working alongside you and your team to introduce them.
The implementation phase is critical, because this is how you ensure that any new tool you pay for gets used across the board in the way in which it was intended.